Jennifer de St Georges Dental practice management speaker

Signature topics

Programs

Mix-and-match content designed for continuing education and team workshops.

1. Welcome to Our Practice

Building a Referral Practice in Today’s Internet-Driven World

Program focus

Download Program 1 PDF

Professional reviewing growth metrics on a laptop
Online presence & referrals
  • Leveraging the Internet
  • Referral patient program
Dental treatment area with modern equipment
Patient experience in the practice
  • New patient experience
  • Lost patient recovery

2. Communicate Financially

Educating Patients on Their Financial Responsibilities

Program focus

Download Program 2 PDF

Financial documents and calculator on a desk
Transparent financial conversations
  • The financial discussion
  • Educate insurance patients
  • ARM. DR. Is Not a Bank
Colleagues on a phone call at a modern office
Websites, phones & first impressions
  • Websites and telephones
  • Practice accounting

3. Scheduling by Design

Reduce Stress, Increase Production, Run on Time!

Program focus

Download Program 3 PDF

Open planner and pen for organizing the day
Planning blocks & templates
  • Scheduling strategies
  • Scheduling obstacles
Healthcare professional with a patient in a clinical setting
Clinical & hygiene coordination
  • Continuing care program
  • Clinical team’s role

4. Human Resources

How to Attract, Grow and Maintain your Great Team

Program focus

Download Program 4 PDF

Two professionals shaking hands across a desk
Hiring & compliance basics
  • Hire for retention
  • Avoid payroll pitfalls
Diverse business team collaborating around a table
Culture, harmony & feedback
  • Manage for harmony
  • Address staff issues promptly

5. Blueprint for Success

JdSG’s One-Day Masterclass

Program focus

Download Program 5 PDF

Facilitator presenting to a seated group in a workshop
Marketing & new-patient journey
  • Marketing in today’s world
  • Exceeding new patient expectations
  • Financial “close the deal”
Presenter speaking to an audience in a meeting room
Training room & team alignment
  • Effective scheduling
  • Building staff morale and a happy team

6. Elevate Your Dental Communication Skills

Eliminate Communication Confusion & Resistance—Build on the Power of Persuasion

Program focus

Download Program 6 PDF

Rows of chairs set for a conference or seminar
External presence & case presentation
  • External & internal marketing
  • Ask for money & collect it
  • Control your schedule
Two colleagues in discussion at a conference table
Structured team conversations
  • Malpractice prevention, legally
  • Elevate team morale
  • Specialists & associates needs

7. The World of Dentistry… In My Opinion

A Personal Perspective from a Seasoned Professional

Program focus

Program 7 PDF coming soon.

Business documents and laptop for strategic review
Strategy & self-assessment
  • In my opinion
  • Build a team or go it alone
Modern hospital or clinic corridor
Where dentistry meets business
  • Taking stock of where I am
  • It’s time to practice business

Program PDFs are sourced from your incoming/Programs and incoming/Archives folders.

Customize a day for your audience

Tell us about your society, study club, or corporate event and we’ll recommend a strong lineup.

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