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We are most appreciative of the dentists, dental spouses and team members who, over the years, have taken time to write to let us know how our programs have helped them. Whether our help was in the form of providing fine tuning to a healthy practice or making radical management changes to a practice which had lost direction, we were only the catalyst. Only the doctor and the team can really make it happen. Included below are just very small samples of literally hundred of written feedback testimonials we have on file in our corporate office
The Dental Meeting Newsletter by Lawrence Pearson, DDS, Editor and Publisher; written over several years. YANKEE CONGRESS: “Jennifer de St. Georges (JdSG) drew her usual huge crowd, keeps updating her material, is a fascinating speaker with excellent ideas to take home. We hear her often on various topics.” CHICAGO MIDWINTER: “JdSG drew meeting's second largest crowd, over 800 arrived ahead of time, a goodly number were turned away. Program was ‘Communicating Financially with Your Patients’.” AMERICAN DENTAL ASSOCIATION: “JdSG was absolutely superb with her presentation ‘Communicating Financially with Your Patients,’ holding over 400 dentists and staff through Tuesday.” 14th ANNUAL YANKEE: “I especially liked JdSG on practice management. She's a great speaker, right on target … she's got a new excitement about her.” CONNECTICUT STATE MEETING: “Main clinicians included JdSG on ‘Finding and Keeping a Winning Team,’ who had an overflowing crowd and was excellent as expected.” GREATER HOUSTON MEETING: “A really hot group of clinicians, notably JdSG who gave 4 different lectures on 4 different subjects: (‘Dental Team Strategies’, ‘Dental Spouse in the '90's’, ‘Time Management’ & ‘Communicating Financially with your Patients’). All are very good, as you might expect. She is a superb speaker with much take-home-and-use material. The ‘Dental Spouse’ seminar is limited to dentists and spouses and is specially relevant in today's environment.” AGD NEW ENGLAND FALL 88 SERIES (5 courses): “She was a hit in all of them. She can do either 1- or 2-day sessions, without repeating material, and keeping interest high throughout. She is especially good on staff motivation, patient scheduling and time management. I like her on the subject of ‘Communicating Financially with your Patients’, highly recommended for all.” CONNECTICUT STATE ANNUAL MEETING: “The lecturer drawing the largest crowd was, as expected, JdSG on ‘Communicating Financially,’ and ‘Accounts Receivable Management’.” MICHIGAN STATE MEETING: “As I fully expected, largest draw was JdSG on ‘Marriage of Marketing and Management.’ She's a lady with a wonderful style, good material you can take home and use the next day.” Meeting Planners Virginia A.G.D. Virginia, Robert S. Wagner, DDS, President: “She presented a very informative and entertaining lecture, participants want her to return. She gave many practical ideas which we’ve successfully implemented in our office. Presentation was brisk, entertaining, but business-like. If you’re a sponsor looking for an "all-meat" and no fluff course, I recommend Jennifer as the choice to make.” Southern California A.G.D.: “Our sincere thanks for the most outstanding presentation. We speak for all present when we say that it was a most stimulating program. An obvious testimony to your popularity as a fine lecturer, is the meeting attendance was the highest in the Southern California AGD history. Thank you for making learning a most enjoyable & rewarding experience. We look forward to the pleasure of having you with us again." Indiana University, Donald E. Arens, DDS, Director: “Our participants were the recipients of a rare treat. An education on how to collect money, a difficult and distasteful job. Jennifer handled this most difficult assignment with the grace, poise and style that have become her trademark. It is a pleasure to see audiences recognize and support such speaker talent." USC Odontic Seminars, Alex Koper, DDS, Director: “JdSG combines a working knowledge of all the administrative aspects of dental practice with practical solutions for their management. She is a great communicator, a dynamic lecturer and a person of integrity." Essex County Dental Society, West Orange, New Jersey: “Her energy was infectious and inspirational. Her subtle sense of humor made the day and the subject matter most enjoyable. Thank you Jennifer for an informative, invaluable presentation. The 70 dentists and staff fortunate enough to attend our most recent continuing education seminar were educated, inspired, and entertained by JdSG." Northern California Dental Society, Chico, California: “Thanks for another wonderfully informative day spent with you. Regardless that this was your second program for us in six months, our attendance was over 200 dentists and staff, a tribute to your presentation. The material and manner in which you present it is informative, warm and humorous. We’ve received only positive comments after your visits." Loma Linda University, Loma Linda, California: “Thank you for putting on such an outstanding program, you drew more people than we have ever had for a mid-week conference. You've obviously got a good name! You were very well received and well loved. The fact that so many attendees responded to our evaluation is, in and of itself, indicative of a very good program. It was a pleasure working with you and I hope to do it again in the future." Attendees Richard Smith, DDS; Mrs. Mary Smith, Practice Administrator, Springfield, Oregon: “The ‘Scheduling’ seminar was very instrumental in lowering stress in our office and helped motivate staff. We’ve tripled production and reduced workdays from 5 to 3 1/2. Getting patients to come in when we want is easy with the verbal skills you’ve taught us." Scott Williams DDS, Grandview, Washington: “Thank you for presenting another sensationally informative and motivating lecture. You are truly in a class all your own." Darlington and Pawloski Ltd., Phoenix, Arizona: “Excellent program, to the point, well structured and organized with a superb handout. Well worth giving up a weekend for!" Eugene Linsey DDS, Los Angeles, California: “It was one of the best seminars I’ve had the good fortune to attend. Beautifully organized, and presented in such an interesting way that no one could possibly lose interest. I look forward to the next one." Samuel Feinstein, D. M.D., Bridgeton, New Jersey: “Probably the most valuable presentation for the entire team we’ve attended in years. On our 1½ hour ride home, we were still enthusiastically discussing your ideas.” LEARN AT HOME PROGRAM “Thank you for assisting me in making perhaps one of the most important purchases of the year for my new employer, Dr. Moss. The Scheduling Control Book binder and pages arrived last week, Dr. Moss approved, and authorized me to begin today using the system. I'm confident it will help our office to achieve the production needed by our office to provide the goals set. Last Thursday I loaned some tapes programs I had purchased two years ago of your presentations at the International Washington, D.C. meeting to Dr. Moss. Today he was listening to them and writing notes -- many notes, and smiling. Tomorrow is our weekly management meeting -- coincidence (?)... You may have another budding disciple for the Jennifer de St. Georges management principles. (I do refer to you as my patron saint of the dental and medical offices.)” Claudette Okrasinski, Colonial Beach, VA COACHING / TRAINING “It would be an honor to share the exciting results that we have achieved together over just a few short months. have never come across a consulting firm that has given as much support to their clients as JdSG International Inc.” Lois Lang, Consultant for the medical profession, wife of Roger Lang, DDS “I'm a believer in your consulting program. When you say it works, I know it does. I was burnt out on dentistry. Now, I'm excited about it again. I can see myself practicing for years to come. I told my wife I didn't want structure, but now that I have it, I see just how smoothly things run.” Roger Lang, DDS - Stockton, CA “…I have seen my new patient level triple under JdSG International Inc's Consulting program and guidance. All vital numbers have increased accordingly--JdSG calls this strong, steady growth. I highly recommend JdSG International Inc., to any office, whether it means reorganizing the entire office, or keeping the existing system on track.” Michael A. Severen, DDS - Yuba City, CA INTERNATIONAL The following testimonials are but a very few samples South Africa “I am writing to thank you for your contribution to making our 70th Anniversary Congress in Sun City, the most successful ever. I guess the standing ovation that you received at the end of your final session said everything an audience could say about the knowledge it has been given. Let’s hope you will return here one day.” P. E. Cleaton-Jones, Chairman Scientific Programme Committee, Dental Association of South Africa Australia “Very dynamic. I enjoyed the scripts and attention to detail in the way you converse with patients. I believe that. even if your practice is running smoothly, you never stop learning; and like a good marriage, it requires work. I love the pro-active approach. Congrats Jennifer on your long career; you are inspirational and have keep my passion burning. I wish I had brought along the rest of the staff.” Sarah Arnold, Marketing & Practice Coordinator, Townsville, Queensland “Wonderful, warm, witty and so helpful.” Dr. Branka Starcevic, Gympie, Queensland “I would like to thank you for the lecture you gave in Christchurch. It is the best practice management lecture that I have ever attended.” D. A. Lovrich, Auckland “Fantastic presentation. Highly informative, and I will take the knowledge I’ve gained and implement it back in the practice.” Shelley Williams, Dental Assistant, Melbourne, Victoria New Zealand “Comments after your presentation, and the conference, have been full of praise for the way you presented the information that you gave, your involvement in the conference in general and your willingness to talk with members. We are the richer for your visit to New Zealand and our members will long remember the 17th Biennial Conference.” Brent E. Stanley, President, New Zealand Dental Association “Great humour, amazing speaker, very knowledgeable.” Mary Tom, Auckland “Very informative, well delivered and with many new, and easy to adapt, ideas. I’m very keen now to apply these new skills.” S. Bradford, co-ordinator, Christchurch “Fantastic … this is the 2nd time I’ve had the pleasure of hearing Jenny speak and it was just as motivating and you kept my attention!” Program taken in NZ by an Australia practice. Lene Charleton, Practice Administrator, Leeming, Western Australia “Excellent, as always. Staff were all motivated and re-invigorated. Lots to do in the office. Thanks Jenny.” Neil Dewar, Auckland Germany “I was quite impressed by your excellent course and I put your principles into action right away when I was back in the office.” Dr. Ingo Matthee, Berlin Barbados Dental Association “We thank you very much for attending our 9th Annual 1997 Mid winter meeting. It was a pleasure having you lecture to us here in Barbados. Your lecture was an inspiration to all who attended. We look forward to seeing you next year.” William Duguid BDS., FFD., RCS Colombia, South America “ …I was very impressed by your knowledge of both managing the cosmetic practice and effective marketing for cosmetic services at the AACD meeting in New Orleans. I am initiating the awareness of cosmetic dentistry in Colombia, and would appreciate your help in … ” Javier Eduardo Vera DDS, Bogata Eire “Please accept my thanks and congratulations to you for your contribution to the college in Dublin. While being on the stage, I could not fully appreciate the impact of your speech; yet I got the impression from the audience’s reactions, on which I could concentrate, that you were knocking them for six!” E. F. Corbet, Department of Periodontology and Publish Health University of Hong Kong Italy “Thank you, and thank you again for your sustained and energetic presentation today, and the insights you shared with us with great clarity. My team met immediately after your day long presentation and have now drawn up an agenda for a team meeting during next week to articulate and identify priority issues’ From an international program presented in London.” John Barton, Milan, Italy Canada “My staff and I attended your Toronto seminar … and it changed our lives. You motivated me to stop procrastinating and gave me the wherewithal to start actively managing the practice. Staff attitudes have changed dramatically. In addition I’m so motivated, and so is the staff.’ Alan Clifford B. Sc., DDS, Chatham Ontario “ … your seminar provided our team with many invaluable ideas which we have implemented in our daily business. E. Jack Schultz, Vancouver, British Columbia “I'm just writing to you to let you know how much I enjoyed your seminar yesterday in Burlington. It was fun, fast paced, humorous and extremely informative … I love your style. Thanks again for a great day.” Edward Pollak, DDS, Downeview, Ontario United Kingdom “On behalf of the British Dental Association’s annual meeting, in Bournemouth. We have already received many complimentary comments about the quality and relevance of your contribution to the conference. We thank you so much for the time and care you obviously gave to the preparation of your paper.” Margaret Seward, President British Dental Association 1993 “May I personally thank you for a most marvelous day out today. Your talk was inspiring and thought provoking. The post-mortem drive back home with my staff was amazing. They talked and talked for all of the forty plus miles. This has got to change boss and shouldn’t we do that boss. Clearly changes are to take place in the practice from Monday and the fist of which will without doubt be a morning meeting.” Michael Clarke, Pickering, Yorkshire PRODUCTS “I was so impressed by the verbal skills she offers in her courses, that I purchased all her audio tapes for training purposes when I heard her in Las Vegas in 1992. We still use those tapes in my office today. Training has become easier but more importantly, the daily stress in the office routine has dropped tremendously due to Jennifer’s suggestions on Scheduling by Design and her pat verbal phrases to common problems. We have gone from five and a half days a week of dentistry to three days per week with increased productivity and significant stress reduction.” Marsha A. Goodwin DDS Battle Mountain, NV “My whole staff has listened to her, both in person and through the use of all her tapes, and they've learned everything they know about their jobs from them. Our experience with Jennifer has been fantastic, she explains not only how but also why and does so with both clarify and real style. Knowing HOW provides the template for handling the day to day procedures. Knowing WHY is the key to adapting, for the few exceptions. Thank you Jennifer.” Mark Veigl, DDS, Seattle, WA “Our entire staff enjoys listening to all of Jennifer's Financial audio programs. Her common sense approach, dynamic verbal skills and financial management tools allow our office to implement practical financial policies.” Joan Durkowski, Jerry S. Durkowski, DDS Virginia Beach, Virginia “One of the most helpful things is ‘The Communicator.’ Those handy little plastic pockets on the front of our charts are invaluable. We have found them to be very durable, too.” Lorry Newman, C.D.A, Timothy F. Koisinski, M.S, DDS, P. C. Bingham Farms, Michigan “We absolutely love the Scheduling System offered by Jennifer de St Georges. It increases the production and decreased the stress levels of both the staff and Dr. It has really allowed us to customize our schedule so Dr. is doing his most difficult and tedious procedures at times when he is most alert and feels most productive. We love the scheduling book system and would recommend it to anyone.” Shirley Mace, Office Manager, Jack R. Ashlock, DDS Spokane, Washington “It has been 2 ½ years since I've listened to your tapes. It is still very vivid in my mind and I've had great success implementing the material. Thank you for sharing.” Leanne Surguy, George Surgey, DDS, South Bend, OR “I've listened very intently to tapes of two courses you have presented and very much agree with your philosophy. I would therefore like to purchase some addition programs …” John Benusis DMD,. Danbury, CT “Recently, Dr Fox purchased the tapes of your seminar at the ADA convention last fall. We are very impressed with your work. We would like to attend one of your seminars with our staff. With this in mind, I'd appreciate you sending us a copy of your upcoming seminars. We will anxiously await your reply.” Sherry D. Kennedy, Office Administrator, Donald Fox, DDS Utica, MI |
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