Scheduling By Design
…The time management program to decrease stress while increasing productivity

Synopsis: If you want to reduce stress, increase production and enjoy dentistry, you can’t afford to miss this course. This is a content driven program, supported by a 17 page workbook. Attendees leave with solid scheduling techniques, solutions and systems to reduce stress, and increase the ability to provide dentistry, in an stress free environment, in a timely manner.

The entire team, including clinical assistants and hygienists, need to attend to ensure successful implementation of this program. Special emphasis is placed on giving extremely positive communication scripting to effectively work with patients who come late, want to cancel short notice and all the other scheduling problems which cause havoc in the dental day.

Schedule For Success:

• Design Doctor’s "Ideal Day" for maximum effectiveness and minimum stress
• Balance high and low production days to reduce stress and remain energized all day
• 8 Rules to schedule emergencies for great patient service, while leaving you in control
• Create a hygiene program, which delivers a 90% potential patient retention and satisfaction
• How to save the majority of the ‘cancel short notice’ appointments!
• Scheduling software needs to be more efficient than a book, learn the required standards

Time Management Tools:

• Eliminate confirmation calls. Save hours each day!!! See your No Show rate drop!!!!
• Scheduling Dr.’s telephone calls to maximize production while decreasing patient interruptions
• How to handle walk-in patients while remaining "on time" for your scheduled patients

It’s Not What You Say It’s How You Say It:

• Reduce No-Shows to 1-2 a month, eliminate the 5:00 p.m. scramble to fill tomorrow's schedule!
• Educate your habitually late patients so they are not late again
• Learn Jennifer's system for offering patients timely service when your practice is running late
• How to fill mid-day appointments - everyone can’t come ‘at the end of the day’ or ‘after school’!

Testimonials

“This was most probably the most valuable single day program for the entire team have attended in years. I must compliment you on your handout. It demonstrates that you truly wanted us to learn and use what you were presenting.”

Dr. S. Feinstein, Bridgeton, NJ

“Best of all, as much an art form as scheduling is, you gave us some science to apply.”

Dr Thomas Cotton, Henderson, TX

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