“Doctor, why is my paycheck 8 hours short?”

The Trials and tribulations of being an Employer: For Dentists & Spouses Only

Synopsis: Dentists receive no training for their key role of Personnel Manager. This program covers key aspects of HR management so the employer is legally 'in-complience' and protected from potential lawsuits and expensive fines. No dentist-employer can afford to miss this content driven course.

Meeting Planners: Program is limited to Employers and spouses only. Ideally a full day program, content can be reduced for a half day program.

The Employer and the Payroll Law:

• Be aware of your legal obligations about your payroll responsibilities and overtime pay
• Understand your legal recording requirements of staff hours
• Learn how most dentists misunderstanding of 'comp time' usage can cause major problems later
• Do you compensate employees for taking CE courses? Find out the latest legal rulings
• Do's and don'ts of dental practice personnel issues are covered in great detail

Hiring Quality Staff for Your Winning Team:

• Maximize the 5 key elements to insure that your advertisement is called first
• Qualify your applicants via successful telephone screening. Save time and speed up the process
Interviewing techniques to learn applicant’s strengths & limitations while staying within the law
• Accelerate your interview process. Hire within 2 days. Don’t miss the right person
• The pros and cons of involving your staff in the hiring process
• How to check references effectively and legally. 75% of resumes carry inaccurate information!

Communication for Success:

• 7 points to ensure your staff meetings are effective. Eliminate the gripe sessions! Increased employer/employee communication means reduced personnel problems, learn how!
• Guidelines for delegating and monitoring management projects in a productive, positive manner
• Dentists hate Performance Appraisals! Conduct yours so that they are both positive and productive

Dealing With the Unpleasant Side of Personnel Management:

• It's more productive and less expensive to re-motivate staff than replace them, how and why
• How to set and enforce standard and performance levels
• Termination checklist: 5 critical steps to take before you fire an employee; avoid a lawsuit
• What are the dentist's rights when an employee ‘quits’?
• 4 things to do to protect yourself when you are asked for a reference on one of your past employees
• Do’s and don’ts of handling absenteeism…, security…, confidentiality…, insubordination, etc.
• One out of every 4 practices is, or has been, embezzled! What are you doing to protect yourself?
• Sexual harassment lawsuits are growing in dentistry, how to protect yourself
• How to handle employees who want to look at their personnel files, the do's and don'ts

Testimonials

“Your program was extremely popular. I’m still getting calls from society members who appreciated your expertise in the area of employment law. They applauded the fact you shared your first hand personal experience with them. Perhaps we can do another, longer seminar on this same subject. Thanks again for a well thought out, beautifully delivered practice management course”.

Valjean Xaiz, Executive Secretary, Fresno-Madera D/society

“Thanks for all payroll and HR legal advice. It’s been very frustrating, being in practice for all these years, without any guidance as to the legalities involved of being a personnel manager. I feel much better prepared now”.

“I wish I had had this course before being audited, and subsequently fined, for not paying my staff within the law. Course was well worth my time and money”.

Two Doctors from U of Washington, Seattle, January, ’99

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