“But my dental insurance pays 100%”
…Increase cash flow through educating patients as to their financial responsibilities

Synopsis: Effective systems, controls and monitoring, supported by outstanding patient communication, allows a practice to experience a vast increase in both treatment acceptance and cash flow.

• How to handle emotional questions i.e. “My insurance says you are overcharging for the area”
• Pros/cons of taking the Assignment of Benefit. Protect yourself against patient misunderstandings
• What to do when the insurance check is sent to the patient in error!
• What is insurance fraud? Handling patients' requests for backdating claims etc.
• Are your record keeping standards legally protecting you?
• E-claims are here to stay – ensure your computer system is supporting you
• How to get immediate action on your past due claims
• Learn how to reduce patients refusing treatment because of their insurance limitations
• Protect yourself from misunderstandings regarding dual coverage. The world has changed
• Learn to work with patients to 'phase treat' and maximize their dental benefits

Testimonials

“My staff and I thoroughly enjoyed the lecture on Dental Insurance. We felt we learned a great deal of useful and insightful information.”

W. Thomas Baughn, DDS, Salinas, CA

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