“Creating a Patient Centered Practice”
…the new patient from marketing to patient acceptance

Synopsis: Do you optimize every opportunity to bring new patients into your practice? Which services do they appreciate? Take home proven management methods/communication skills to increase the quality of new patients, patient communication, patient care and treatment acceptance.

• Learn the 20 reasons which cause patients to stay with, or leave, a dental practice
• The telephone is your most powerful marketing tool. Golden rules for success
• Does your facility portray the professional image you want? 30 key areas to ensure that yours does
• Effective ways to communicate with your new patients before their first visit
• Yellow page ads: Are they worth the money? Do they bring in patients ‘shopping for price’?
• 3 ‘must’ questions to ask all new patients calling your practice and how to use the information learned
• What needs to be in the equation for patients to say ‘yes’ to your treatment diagnosis
• Correct and incorrect methods of discussing how patients can pay for their treatment

Testimonials

“Wonderful program I am most impressed with what I feel I will take back.”

Jeffrey Kraig DDS, Fond du Lac, WI

“I liked learning about how to be polite, to the point and most importantly in control. I am very exciting to go back to the office and work this into our daily practice, thank you, thank you, thank you”.

Tanya Sabate, staff, Hilo, HI

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