“I Mailed the Check last week”
…the Accounts Receivable Management program to get your money off your books and into your bank

Synopsis: $1 on the book is worth just 49¢ after 6 months!!! Effective monitoring and timely and knowledgeable follow up is essential to successful management of your accounts receivable. This program's goal is to reduce outstanding ‘old’ money, while ensuring you keep future practice debt to a minimum. Doctors need to join administrative staff for this program to reap the most benefit for their practice. A detailed workbook accompanies this program.

• Design your monthly statements to eliminate all those patient end-of-the-month telephone calls
• Incorporate 7 tools to cut down on those patient end-of-the-month telephone calls
• Enhance your collection call's effectiveness:
• The 5 steps to take before making collection calls
• The 5 W's of collections
• The 11 step Action Plan for handling the calls
• Answers to 12 usual patient excuses
• 10 step to ‘close the call’ & complete the paperwork
• Protect yourself: Understand current collection/credit laws. Get answers to questions such as “Does patient have the right to tell you not to call them at work about an outstanding bill? etc.
• Acquire professional collection methods to speed up collections. Detailed handouts cover:
  • Secret of scheduling collection interview
  • When best to work with attorneys
  • Benefits of using Credit Reporting
  • Pros and cons of Letter Services
  • 8 ways to chose a good Collection Agency
  • Effective use of Small Claims Court
  • 5 ways Skip-Tracing can work for you
  • Legally handling post dated checks
  • Discover your rights on returned checks
  • Death of a patient
  • Divorce and Separation
  • Bankruptcy

Testimonials

“Very clear concise precise, easy to understand common sense information to improve Dr.’s office staff and patient relations regarding appropriate scripts for collections.”

DDS, Sacto Mid Winter, Feb. 2004

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